JoAnn Gould Named Manager of the Year
JoAnn N. Gould, Director of Recreation and Community Services, has been named 2014 Manager of the Year by the Special District Association of Colorado (SDA). It was officially announced at SDA’s annual conference on September 11.
Gould has made significant contributions to the District over the past 28 years, including her key involvement in the design and construction of the Buck Community Recreation Center in Littleton, and the Lone Tree Recreation Center; the Lone Tree Tennis Center, the Cook Creek Pools, and the Goodson Recreation Center’s one-of-a-kind gymnastics facility.
In addition to her efforts in developing new facilities, Gould oversees a wide variety of programs. Her management style empowers her staff to experiment with innovative offerings, and that philosophy has resulted in the addition of Pickleball, the nation’s fastest growing sport, which is now available at all South Suburban recreation centers.
She also championed the creation of a district-wide customer service training program which was introduced to all employees to improve both the internal and external customer service experience. In addition, Gould recently developed a new citizen’s advisory committee comprised of youth in the community. The District’s Youth Commission offers young people a unique opportunity to become involved in local government through volunteerism, and learn about the park and recreation industry.
It’s not surprising that Gould was one of the first people in the country to earn the credential of Certified Parks and Recreation Executive as granted by the National Recreation and Park Association. Gould is an avid athlete and enjoys playing in Colorado’s great outdoors. She is a resident of Littleton, CO.